Evergy, a utility company based in Kansas City, Missouri, is warning its customers about a new scam that specifically targets those attempting to pay their bills online. The company has raised the alarm after scammers exploited search engine algorithms to trick users into providing their personal and credit card information.
According to Evergy officials, scammers have been taking advantage of customers who search for terms like pay Evergy, Evergy bill, and Evergy electric on popular search engines like Google. When users click on these search results, they are directed to fraudulent websites that appear to be affiliated with Evergy. These phony websites even provide fake contact phone numbers, which customers unknowingly call to pay their bills.
The scammers operating these fake websites then proceed to collect personal and credit card information from unsuspecting customers. This data can be used for malicious purposes, such as identity theft and unauthorized financial transactions.
To combat this growing issue, Evergy is urging its customers to report any encounters with these fraudulent websites immediately. By doing so, they can help protect others from falling victim to the scam.
To avoid becoming the next target of these scammers, it is important to remain vigilant and follow some simple steps:
1. Verify the legitimacy of the website: Always double-check the URL to ensure you are on the official Evergy website. Look for the secure padlock symbol in the website address, indicating a secure connection.
2. Use official channels: Instead of relying on search engines, visit Evergy’s website directly by typing the URL into the address bar. This minimizes the chances of landing on a fake website.
3. Avoid clicking on ads: Be cautious when navigating search engine results and try to ignore sponsored ads. Stick to the organic search results and cross-reference any information with the official Evergy website.
4. Be wary of unsolicited contact: Scammers may also try to reach out via phone or email, claiming to be from Evergy. Remember that the utility company will not contact you out of the blue, asking for personal or credit card information.
5. Educate yourself: Stay informed about the latest scams and tactics used by cybercriminals. Evergy regularly updates its website with information about potential threats and how to stay protected.
By following these precautions, customers can reduce their risk of falling victim to this scam and protect their personal and financial information.
It is worth noting that Evergy is not the only company grappling with this issue. As more and more individuals rely on online payment methods, scammers are finding creative ways to exploit vulnerabilities. Therefore, it is crucial for all online users to remain cautious and adopt safe practices when making online payments or providing personal information.
In conclusion, Evergy customers should be on high alert for fraudulent websites posing as the official payment portal. By staying informed and employing caution, everyone can help safeguard themselves against these malicious scams. Remember, if you come across any suspicious ad or website, report it immediately to Evergy to prevent others from falling victim to this sophisticated scam. Stay vigilant and keep your personal information secure.