Louisiana Verizon Customers Owed Up to $100 Cash
Louisiana (KPEL News) – Verizon has agreed to pay up to its customers in Louisiana and across the country following a class-action lawsuit that accused the telecommunications giant of engaging in a deceptive scheme. The lawsuit, filed in New Jersey, alleged that Verizon charged its post-paid individual consumer wireless service account holders an undisclosed and unfair monthly Administrative Charge. Although Verizon denies the claim, it has agreed to settle the case for a staggering $100 million.
The lawsuit specifically targeted Verizon’s Administrative Charge, which the plaintiffs argued was not adequately disclosed to consumers. The charge affected customers who received postpaid wireless or data services from Verizon between January 1, 2016, and November 8, 2023. However, it is important to note that prepaid customers are not eligible for compensation under this settlement.
Eligible customers should have received notification either by mail or email with instructions on how to proceed to the settlement website, where they can enter their Notice ID and Confirmation Code. It is crucial for customers to pay close attention to the details in any correspondence to avoid falling victim to scams.
There are four important deadlines related to the settlement, with two potentially affecting individual customers directly. Firstly, customers who were notified but wish to opt out of the settlement must do so before February 24. On the other hand, customers who intend to receive the money owed to them must submit their claims by April 15, 2024.
The total settlement amount of $100 million will be divided among eligible customers who choose to participate in the settlement. The initial minimum allocation is set at $15, with an additional $1.00 for each month that an account received postpaid wireless or data services from Verizon and was charged and paid an Administrative Charge. The maximum amount each customer can receive is $100. Once the settlement receives final approval, the funds will be distributed to eligible customers through either check or electronic payment.
While Verizon acknowledges the need to pay the settlement, the company intends to continue charging administrative fees. However, they have committed to improving the disclosure of these charges in customer agreements going forward.
For more detailed information regarding eligibility and the settlement process, please refer to the provided links.
In conclusion, Verizon customers in Louisiana and across the country have the opportunity to claim compensation following a class-action lawsuit centered around the company’s alleged unfair and undisclosed Administrative Charge. It is essential for eligible customers to be aware of the settlement deadlines and follow the instructions carefully to receive the money owed to them. Verizon’s agreement to pay a $100 million settlement demonstrates their acknowledgment of the issue, although they maintain their denial of the claims made against them.
