Kari Mills, a Product Trainer for Ticketmaster, recently completed the ATD Virtual Training & Facilitation Certificate and shared her experience with the community. Mills expressed her satisfaction with the course, stating that she was engaged and never lost interest throughout the three-and-a-half-hour online training. She praised the valuable tools and techniques she learned and emphasized how they empowered her to think about her learners and engage them effectively.
The format of the course was live online, allowing Mills to interact with other facilitators and gain insights from their experiences. She highlighted the positive impact this had on her motivation and eagerness to improve as a trainer. Mills admitted that her expectations were exceeded, and the class turned out to be far from boring or tiresome.
One key takeaway from the course for Mills was the importance of powerful questions. She plans to apply this knowledge in both her personal and professional life, understanding the value of taking the time to think about the questions she asks and embracing the power of simple inquiries to engage people on a deeper level.
Mills shared how she initially became involved in the talent development field, recounting her transition from being a client to joining Ticketmaster as a trainer. Having used the products herself, she now has the opportunity to train new clients, sharing her knowledge and experiences. Mills expressed her passion for this role, highlighting the rewarding moments of witnessing aha moments in others.
When asked about the best piece of advice she ever received, Mills highlighted the importance of accepting and acknowledging mistakes. She believes that as long as one learns from their mistakes and avoids repeating them, personal growth is achieved.
Outside of her professional endeavors, Mills enjoys photography. She finds solace and a sense of escape when she has her camera in hand.
Reflecting on her career, Mills has had some unique and memorable job experiences. From being a newspaper carrier in her early years to working at a historic performing arts theatre, and finally being part of opening a 30,000-seat NHRA drag strip and a 75,000-seat NASCAR track, she has encountered incredible opportunities and met amazing people throughout her 28 years in the live-entertainment industry.
Mills encourages others to share their own stories about earning an ATD certificate, continuing the cycle of knowledge sharing and support within the community.
In conclusion, Kari Mills’ experience with the ATD Virtual Training & Facilitation Certificate was overwhelmingly positive. The course exceeded her expectations, keeping her engaged throughout the online training. Mills plans to apply the skills and knowledge she acquired in both her personal and professional life, particularly focusing on the power of asking powerful questions. As a dedicated trainer, Mills finds joy in sharing her knowledge and experiences, and her passion for photography brings a sense of tranquility to her life.
