Tag: Customer rights

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UK FCA to Investigate Justification of Account Terminations by Banks

UK FCA investigates bank account terminations. Are they justified? Learn more about the investigation and its impact on the banking sector.

Government Calls for Meeting with Banks to Address Account Closures over Political Views, United Kingdom (UK)

UK government tackles account closures based on political beliefs in major bank meeting. Reforms sought to protect customers' freedom of expression.

CBN Urges Nigerians to Report Banking Fraud: Protect Your Rights

Learn how the Central Bank of Nigeria (CBN) protects consumers' rights and encourages transparency in the banking sector, ensuring fair treatment and resolving failed transactions. Report unresolved issues for justice.

Make Customers’ Rights Charter Enforceable, Urges RBI Panel

India's central bank has formed a committee calling for a customer rights charter to be enforceable and extended to banking financial companies. The panel proposes various measures, including a definition of a complaint under the internal grievance mechanism, empowering the RBI Ombudsmen and setting up a common portal for complaints. The Indian Banks' Association is also recommended to update its operating procedure. Depositors may require to provide a nomination, easing claim settlement. Read on for more information.

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CBN Urges Nigerians to Report Banking Fraud: Protect Your Rights

Learn how the Central Bank of Nigeria (CBN) protects consumers' rights and encourages transparency in the banking sector, ensuring fair treatment and resolving failed transactions. Report unresolved issues for justice.

UK FCA to Investigate Justification of Account Terminations by Banks

UK FCA investigates bank account terminations. Are they justified? Learn more about the investigation and its impact on the banking sector.

Make Customers’ Rights Charter Enforceable, Urges RBI Panel

India's central bank has formed a committee calling for a customer rights charter to be enforceable and extended to banking financial companies. The panel proposes various measures, including a definition of a complaint under the internal grievance mechanism, empowering the RBI Ombudsmen and setting up a common portal for complaints. The Indian Banks' Association is also recommended to update its operating procedure. Depositors may require to provide a nomination, easing claim settlement. Read on for more information.

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