Artificial Intelligence (AI) adoption in companies is facing significant challenges, but experts are offering solutions to overcome them. According to the Data Maturity Index by Carruthers and Jackson, a whopping 87% of data leaders report limited AI usage within their organizations, with only 5% achieving high AI maturity. However, amidst these obstacles, building strong data foundations is emerging as the key to making progress.
AI has been a buzzword in the business world, promising transformative benefits. But research indicates that many companies are struggling to harness its full potential. The Data Maturity Index reveals that a staggering 87% of data leaders report limited AI usage within their organizations, while only 5% have achieved high AI maturity. This lack of progress has led to what experts are calling AI-induced paralysis, as companies face challenges justifying, governing, and integrating AI into their operations.
To overcome this inertia, Caroline Carruthers, CEO at Carruthers and Jackson, suggests four key priorities for organizations. Firstly, they need to start with a clear purpose, identifying the specific problems they aim to solve and the opportunities they wish to seize. Secondly, organizations should focus on targeted outcomes, starting with smaller, manageable problems that pave the way for future successes. Thirdly, celebrating successes and promoting positive results can change the narrative around AI adoption. Lastly, organizations should prove the case for AI adoption with concrete data-driven evidence, showcasing the effectiveness and value of AI projects.
Two significant hurdles hindering the widespread adoption of AI are people’s fear of job loss and uncertain regulations. Many employees associate AI with displacement and are resistant to its implementation. Furthermore, executives are concerned about data ethics and undefined data laws, leading to a wait-and-see approach. Despite these challenges, organizations can address the people problem by effectively communicating the value of AI and navigating the uncertain regulatory landscape by establishing strong foundations through data strategies and governance.
Andy Moore, Chief Data Officer at Bentley Motors, is leading the way in preparing for AI adoption. Moore has developed an enterprise-wide data strategy anchored in governance, a data cloud infrastructure, a data literacy program called data dojo, and facilitating collaboration between the data team and the rest of the business.
While AI adoption faces challenges, organizations can overcome inertia by focusing on purpose, targeting specific outcomes, celebrating successes, and presenting data-driven evidence. Addressing the people problem and navigating the uncertain regulatory landscape are essential steps. Building strong foundations through data strategies and governance is critical. Progress is possible, as exemplified by companies like Bentley Motors, which are paving the way for AI integration while maintaining a balanced approach. AI may still be in its infancy for many, but with purpose and strategic planning, organizations can unlock its transformative potential.