Stew Leonard’s, a renowned fresh food store, has expanded its partnership with Invafresh, a leading technology provider, to enhance operational visibility. The move aims to optimize store operations and improve the overall efficiency and customer experience.
Under the collaboration, Invafresh’s advanced technology will provide Stew Leonard’s team members with better visibility into recipe ingredients, reducing the need to recreate recipes from scratch. This will save valuable time and increase operational efficiency, allowing the team to focus on providing exceptional service to customers.
According to Rich Dibble, the Vice President of Culinary Operations for Stew Leonard’s, strengthening their relationship with Invafresh was a logical choice due to the significant success they have already achieved with their technology. Dibble expressed confidence that Invafresh’s Fresh Retail Platform would help optimize fresh operations and provide a better experience for both team members and customers.
Invafresh’s President and CEO, Tim Spencer, emphasized the importance of optimization for grocery retailers in maintaining margin-driven operations. He highlighted that Invafresh’s solutions enable store optimization, which is vital for achieving success in the industry.
The user-friendly nature of Invafresh’s Fresh Retail Platform was a crucial factor in Stew Leonard’s decision to deepen the partnership. The company recognizes that in-store adoption is key to the success of any technology implementation. With Invafresh’s easy-to-use solution, Stew Leonard’s expects high adoption rates and positive results. The platform will ensure consistency across store operations, simplifying recipe management and ultimately delivering a better shopping experience for customers.
With a strong track record of delivering exceptional performance and differentiated customer experiences, Invafresh’s heritage in Freshology™, a term describing expertise in fresh food operations, has made it the go-to technology provider for numerous fresh food retailers worldwide. Deployed in over 350 grocery retailers across 35 countries, Invafresh’s solutions, including AI/ML demand forecasting, merchandising, replenishment, sustainability and compliance, and waste prevention, have successfully facilitated over $100 million in fresh revenue transactions daily.
Stew Leonard’s, a family-owned and operated fresh food store since 1969, maintains a loyal customer base due to its commitment to exceptional customer service. The company’s culture revolves around satisfying the customer, promoting teamwork, striving for excellence, and creating a fun environment. With stores currently operating in Connecticut, New York, and New Jersey, Stew Leonard’s plans to open an eighth store in Clifton, New Jersey, in 2024.
The expanded partnership between Stew Leonard’s and Invafresh signifies a significant step towards operational excellence and improved customer service. By leveraging Invafresh’s innovative technology, Stew Leonard’s is set to enhance its recipe management, increase efficiency, and provide an even better shopping experience for its customers. The collaboration exemplifies Stew Leonard’s commitment to embracing advanced solutions that optimize operations and deliver on its promise of exceptional service.
