Southampton-based company Clinova has recently launched Healthwords, an innovative AI health platform that aims to alleviate the strain on GP appointments by providing personalized healthcare advice and self-care products. Healthwords utilizes conversational AI technology to deliver fast and accurate information specific to the healthcare sector. Unlike other AI search tools, Healthwords is trained on verified medical content provided by a team of over 50 doctors and pharmacists, making it a trustworthy and reliable resource.
The platform is powered by machine learning algorithms that have been trained on a vast amount of medical knowledge, including 200,000 medical words and a lexicon of over 97,000 medical terms. When users input their questions or symptoms into the conversational search function, the AI technology generates medically verified answers and suggestions. If necessary, it also recommends suitable self-care products.
One of the primary benefits of Healthwords is the accessibility it offers. Users can access the platform 24/7, allowing them to receive personalized healthcare advice based on their individual needs, without the need for physical appointments.
While Healthwords aims to empower individuals to take control of their health and provide them with non-urgent healthcare advice, it is not intended to replace the need for seeing a medical professional. Instead, it educates individuals about self-care and helps reduce the strain on GP appointments and emergency departments. NHS England reports that there are 18 million GP appointments and 2.1 million visits to A&E each year for conditions that can be managed at home, costing £850 million. Healthwords has the potential to alleviate this burden by offering a convenient and reliable alternative for non-urgent healthcare advice.
Sir Simon Burns, Government Liaison Officer for Clinova and former Minister in the Department of Health, expressed his excitement about the launch of Healthwords. He believes that AI-powered conversational search tools, like Healthwords, have the potential to transform people’s lives, especially in the healthcare industry. The self-care advice product is free, easy-to-use, and anonymous, making it an attractive option for individuals who may not have the time to visit a medical professional for less serious conditions.
Dr. Tom Maggs, Chief Medical Officer for Healthwords, highlighted the importance of consumer empowerment, especially in healthcare. He believes that Healthwords could be a significant breakthrough as consumers are becoming more savvy with the internet and are willing to search for relevant and tailored answers to their specific circumstances.
Clinova’s Healthwords is set to revolutionize the self-care industry by providing a reliable and accessible platform for individuals seeking non-urgent healthcare advice. With its AI-powered conversational search function, backed by verified medical content, Healthwords offers personalized information and recommendations, ultimately freeing up GP appointments and reducing the strain on healthcare services. This innovative tool has the potential to empower individuals to take control of their health and make informed decisions about self-care.
