South Indian Bank has announced a strategic partnership with actyv.ai, an AI-powered enterprise SaaS platform, to offer GST-based loans, a platform designed to provide exceptional customer experience. The bank’s performance in this regard earned them the prestigious Digital CX Awards in Singapore, which acknowledges banks that provide outstanding digital experiences to customers. The South Indian Bank’s achievement comes from its remarkable service in providing GST-based loans to SMEs using an advanced technological platform. The South Indian Bank provides a wide range of services to its customers across India, and this partnership will enable it to deliver better customer experience. South Indian Bank’s Senior General Manager and CIO, Sony A, said the partnership with actyv.ai had helped the bank digitise its existing services and that the GST data analysis and BRE played an instrumental role in providing a best-in-class product to their customers. Raghu Subramanian, Founder and Global CEO of actyv.ai, congratulated the South Indian Bank’s team and their win at the Digital CX Awards, adding that their platform’s technological capabilities contributed to this exceptional customer experience. He also expressed his pride in the partnership with the bank.
South Indian Bank Partners with Actyv.ai for GST-Based Loans, Wins Digital CX Awards
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