ServiceNow and NVIDIA have teamed up to introduce telco-specific GenAI solutions to enhance service experiences, revolutionizing the industry with cutting-edge technology. The Now Assist for Telecommunications Service Management, built on the Now Platform, leverages NVIDIA AI to boost productivity and improve customer experiences. This partnership aims to help telcos drive efficiencies, reduce costs, and elevate operational efficiency. BT, a leading provider in the U.K., is among the early adopters already exploring the benefits of this innovative solution. Future plans include expanding GenAI use cases to address unique customer needs and drive business transformation globally.
ServiceNow and NVIDIA Launch GenAI Solution for Telcos to Boost Productivity and Customer Experiences
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