Pimpri-Chinchwad Municipality Introduces 24/7 Helplines for Water Complaints
In a groundbreaking move, the Pimpri-Chinchwad Municipal Corporation (PCMC) has launched dedicated helplines to address water-related issues raised by residents. This initiative aims to provide an efficient and accessible platform for citizens to report complaints and seek assistance regarding water problems. The Sarathi helpline number, 8888006666, has been established specifically for this purpose, along with the Water Supply Complaint Cell reachable at (722) 206-0999. Importantly, these helplines are operational round the clock, offering prompt resolution to the concerns raised.
The PCMC, cognizant of the importance of an uninterrupted water supply, has taken this proactive step to ensure that residents have a reliable channel to report any glitches or difficulties they encounter. Considering the abundance of water stored in the Pavana Dam, it is expected that a consistent daily water supply would be attainable. However, the PCMC has implemented an alternate-day water distribution system due to various factors such as leaks, theft, irregular supply, and technical issues arising from power outages, pump failures, and damaged water lines.
With 96% of the water stored in the Pavana Dam, the PCMC’s rationale for adopting an alternate-day supply lies in achieving equitable distribution among residents. By allocating the water resources in this manner, the PCMC ensures that each individual receives an adequate share of water. The PCMC website, pcmcindia.gov.in, has also published a schedule detailing the water supply plan. Additionally, for queries related to water distribution, contact information for deputy engineers, junior engineers, and executive engineers assigned to specific wards can be found on the website.
The introduction of the Sarathi helpline and the Water Supply Complaint Cell demonstrates the PCMC’s commitment to promptly addressing water-related issues faced by residents. By establishing dedicated helplines and appointing representatives, the PCMC aims to provide a seamless experience for its citizens in reporting water complaints and seeking resolution. The round-the-clock availability of these helplines ensures that residents can reach out for assistance at their convenience, regardless of the time of day. This accessibility promotes transparency and accountability, fostering a stronger bond between the municipality and its residents.
With the new helpline numbers in place, residents now have a reliable avenue to voice their concerns and have them addressed promptly. This move by the PCMC showcases their dedication to providing efficient services and resolving water-related issues for their citizens. The establishment of dedicated helplines is an innovative step that will undoubtedly contribute to enhancing the overall quality of life in Pimpri-Chinchwad.
