MGM Resorts, a prominent casino operator based in Las Vegas, has experienced a cybersecurity issue that led to the shutdown of computer systems at its properties across the United States. The company, which operates renowned establishments like the Borgata Hotel Casino & Spa in Atlantic City, stated that the event started on Sunday and resulted in the closure of certain systems in an effort to protect data. Although the FBI is currently investigating the matter, no additional information has been disclosed thus far.
MGM Resorts confirmed that despite the disruption, its resorts, including dining, entertainment, and gaming facilities, remain operational. Guests are still able to access their hotel rooms, and the front desk staff is available to assist as needed. Nevertheless, reports on social media have surfaced regarding difficulties in making credit card transactions, using cash machines, and entering hotel rooms with key cards. Some images even show video slot machines that have gone dark.
The MGM Resorts website continues to be unavailable, but the company has provided telephone numbers for guests to reach the reservation system and individual properties. The website for the Borgata, one of MGM Resorts’ properties, is also experiencing downtime.
Despite these setbacks, MGM Resorts’ BetMGM website in Nevada has acknowledged that some customers may face log-in issues. Users from other states, however, can still access the site.
MGM Resorts is a major player in the hospitality and leisure industry, operating tens of thousands of hotel rooms in Las Vegas alone. Popular properties include the MGM Grand, Bellagio, Aria, New York-New York, and Mandalay Bay. The company also has resorts in China and Macau.
While details surrounding the cyber incident remain limited, MGM Resorts emphasizes that its customers are being served amid the ongoing investigation. As authorities work towards resolving the issue, the company assures the public that safety and security remain a top priority.
