Title: Compensation Dispute Ensues as Man’s Car Vanishes from ‘Secure’ Manchester Airport Car Park
A man was left bewildered and frustrated after discovering that his car had disappeared from a supposedly ‘safe and secure’ car park at Manchester Airport. Brian Askew had booked his blue Vauxhall Corsa at the Jetparks Ringway car park using the airport’s website before embarking on a three-day break to Guernsey. However, upon his return, he was unable to locate his vehicle, sparking a year-long battle for compensation.
Brian, who simply wants to move on from the incident, expressed his deep sense of loss as his £2,500 car vanished into thin air. The ordeal has not only left him without his cherished independence but has also caused significant stress. Lamenting his experience, Brian said, I have been asking for compensation ever since, but Manchester Airport refuses to accept liability. I’ve received some compensation from the booking site, Holiday Extras, and my insurance, but I still lost £300 in excess. I’m not asking for the world here; I just want a gesture of goodwill and closure.
The unfortunate incident unfolded when Brian returned to the car park and realized his vehicle was nowhere to be found, despite meticulously double-checking his parking details. After informing the car park staff about the apparent theft, Brian was taken back to the airport, where Greater Manchester Police were notified. Fortunately, the police located Brian’s car two weeks later in Manchester, although it was deemed irreparable and written off.
The dispute arises from the claim that customers park at their own risk when using the Jetparks Ringway car park. Brian hopes to caution others considering utilizing this particular car park, citing the contradictory nature of their advertising that boasts being both safe and secure with round-the-clock patrols and a ParkMark safety award. He believes that someone within the system failed in their duty by allowing his car to be taken, and feels betrayed by the misleading marketing rhetoric.
In response to the incident, a spokesperson from Manchester Airport expressed regret for the inconvenience caused and stated that they are cooperating with the police investigation. However, they highlighted that such incidents are extremely rare, considering that over 1.4 million customers have used their parking services in the past year. As a gesture of goodwill, the airport offered Brian a refund for his car park booking, taxi fare home, and an additional payment to acknowledge the inconvenience caused.
While the compensation dispute continues, Brian hopes that his story will reach a wider audience, alerting potential customers to the risks associated with the Jetparks Ringway car park. His intention is to prevent others from experiencing a similar predicament, advising them to carefully consider the contradictory messaging surrounding the safety and security of the facility.
As this battle for compensation wages on, it serves as a reminder for anyone using airport parking services to remain vigilant and ensure their vehicles are adequately protected.
