Today’s businesses need to make customer experience their number one priority in order to stay competitive. To bring together customer experience (CX) professionals, experts, and thought leaders from India, the sixth edition of the Global CX Summit is set to take place on 6th July 2023 in Mumbai. This distinguished summit is an excellent platform for businesses to learn how to create captivating and immersive customer experiences.

At this event, industry experts and representatives from major companies, such as TataCLiQ, IIFL Securities, Bajaj Allianz General Insurance, Axis Bank, CoinDCX, Shaadi.com, Reliance Retail, and Tata Starbucks India, will be present to share their insights and experiences. The topics of discussion will include crafting an all-encompassing CX strategy, using digital tools such as websites and chatbots to enhance convenience and services, leveraging emerging technologies to provide immersive experiences, and leveraging AI in the contact center for efficient customer services.

The visitors of this Global CX Summit can be CX Heads, Customer Relatons Heads, Customer Service Heads, Customer Loyalty Heads, Customer Operations Heads, Heads of Product Development and Innovation from different industries such as Manufacturing Industries, BFSI, Retail & E-commerce, Hospitality, Travel & Tourism, Aviation, Telecom, Healthcare, Entertainment and E-gaming.

The Global CX Summit is being organized by Exito, a global B2B business events company. Founded in 2009, Exito specializes in crafting bespoke solutions and contexts by designing platforms that create new business opportunities for its customers across concepts and industries. With a team of creative and young professionals, Exito employs creative strategies to ensure success and perfection in its ventures.

With this Global CX Summit, Exito helps businesses to further develop a comprehensive and effective CX strategy that will enable them to stay ahead of their competition. As the focus of the event will be on customer-centricity, this is an ideal platform for CX professionals to gain valuable knowledge about the industry trends and innovative strategies that they can employ to provide an unmatched customer experience.

Komal Thacker, the renowned Indian actress, made history by representing the Gujarat film industry at the 76th Annual Cannes Film Festival for the second year in a row. She wowed the audience with her breathtaking red carpet look; a Fouad Sarkis couture gown from Istambul, Turkey complete with Mona Fine Jewellery from Dubai.

The actress expressed her immense gratitude to represent her country, her home industry of Gujarat and the global film community on the remarkable stage of Cannes. Her hard work and captivating presence on screen have made her an international figure, beloved by fans and admired by industry professionals.

Komal has become an inspirational role model for up and coming actors and filmmakers. Everyone awaits her next captivating venture with much anticipation. Her journey at Cannes shows the world how determination and style can defy all odds, making an individual shine significantly.

Fouad Sarkis is the Istanbul-based luxury couture house renowned for its unique contemporary aesthetic and exquisite craftsmanship in innovative statement pieces. Sarkis received the prestigious 2021 Fashion Star Rajina Award and continues to create designs that are timeless.

Mona Fine Jewellery is an innovative jewellery concept from Dubai, offering bespoke pieces for the modern woman. Their signature designs are handcrafted with meticulous attention to detail. Using only the finest materials and diamonds, Mona Fine Jewellery creates jewellery that is luxurious and stunning.

Overall, Komal Thacker’s appearance at the Cannes Film Festival for the second year in a row is an inspiring testament to the power of determination, commitment and talent in the entertainment industry. These two successful companies have also left an indelible mark on the industry, providing unique garments and jewellery that are fashionable, luxurious and timeless.

More than 41,000 applications have been received for admission to about 12,000 seats in 80 Jharkhand government-run Schools of Excellence, an official said on Friday. This marks a 345 per cent increase in applications compared to the total seats. The maximum number of applications were received from Deoghar (4,241), Palamu (3,524), Ranchi (2,766), Lohardaga (2,637) and Chatra (2,391). The selection test will be held on May 30 and the first merit list will be published on June 7.

The aim of the Jharkhand government is to provide quality English-medium education at par with private schools to the students in government school, and thus these 80 district-level Schools of Excellence were inaugurated by the Chief Minister Hemant Soren on May 2.

Besides, in order to ensure the successful implementation of these schools, a two-fold training of the school Principals was done by the National Center for School Leadership in two phases and the Azim Premji Foundation. In addition, IIMs too conducted training for the capacity building of the school Principals in January. Also, all students in these 80 Schools of Excellence will be imparted vocational training for 11 trades.

In astonishing news from the Schools of Excellence , 10 students of Kasturba Gandhi Balika Vidyalaya (KGBV) in Khunti district have cleared the JEE Mains exams in April 2021, showing great potential and determination among students studying in these government-run schools.

These Schools of Excellence are the outcome of the second-phase of the government’s academic reform plan, which includes the 325 block-level schools and 4,091 gram panchayat level model schools set up across the state.

This article is all about the successful implementation of 80 Schools of Excellence, and how the initiative has set a benchmark for the quality of education in government schools in Jharkhand. By providing quality education opportunities to 15 lakh school children, government-run schools can have strong, equal competition from the private ones.

India’s Zee Entertainment Enterprises recently suffered its first loss in three years. Advertisers had reduced their marketing budgets, causing total income to decline by 9.9% to 21.26 billion rupees. Expenses also shot up, leading to the company recording a consolidated net loss of 1.96 billion rupees for the fourth quarter ending March 31.

A slowdown in ad spending was blamed for domestic advertisement revenue dropping by 10% during the quarter. Zee also withdrew funding from tech startup SugarBox due to inflation and conditions for an impending merger with Sony Group Corp’s India unit. As a result, Zee experienced difficulty with creditors, though it settled the issue in March. However, recent reports of a ruling by India’s regulator against an entity of Essel Group, which owns Zee, may force the National Stock Exchange and Bombay Stock Exchange to reconsider their approvals of the merger. Sony CEO Kenichiro Yoshida said the company is aiming to complete the merger by the end of the fiscal year.

Zee’s results paled in comparison to TV Today Network Ltd, New Delhi Television Ltd, and TV18 Broadcast Ltd, which all reported a drop in profits between 76% and 98% in the quarter. Shares of Zee were down 1.08% ahead of the earnings and 11.6% in the March quarter.

The company mentioned in this article is Zee Entertainment Enterprises. It is an Indian media company that is a subsidiary of Essel Group. The company engages in television broadcasting, film production, and digital content creation. It owns several leading television channels such as Zee TV, Zee Cinema, Zee Marathi, and Zee Tamil.

The person mentioned in this article is Kenichiro Yoshida, CEO of Sony Group which looks to merge with the India unit of Zee Entertainment Enterprises. Yoshida is the third president and CEO of Sony Corporation, which is headquartered in Tokyo. He has held various leadership roles since joining Sony in 1983 and was appointed president in April 2018. He successfully led the company’s transition towards higher growth sectors such as gaming, semiconductors, and entertainment. Yoshida is committed to make Sony a more digital-first and customer-focused company.

The Health Ministry of India is bound to issue a notification for the amendment of Cigarettes and Other Tobacco Products (Prohibition of Advertisement and Regulation of Trade and Commerce, Production, Supply and Distribution) Rules, 2004. This aims to mandate the OTT platforms to show anti-tobacco warnings and disclaimers which are seen in television programmes and movies released in theatres.

As per the draft notification, online curated content displaying or showing the usage of tobacco products is obligated to show health spots of 30 seconds along with an antic-smoking message Message appears as a static message on the screen bottom when the content shows tobacco products or its usage. Audio-visual disclaimers of 20 seconds explaining the harmful effects of smoking are mandated at the beginning and middle of the programme. Additionally, “Tobacco causes cancer” or “Tobacco kills” warnings must be displayed.

This is to completely neutralize the campaigning of tobacco use and its effects during the online program streaming. OTT Platforms, especially the generation of teens, are also being taken into consideration where the usage of tobacco products are commonly seen in web series, movies and other shows.

Ranjit Singh, an advocate in the Supreme Court, claims that this amendment to the rules will make India as the global leader in regulating tobacco-promoting entertainment medium. He further urges that the COTPA (Cigarettes and Other Tobacco Products Act), since 2003, has taken significant action to ban the tobacco advertising.

Moreover, Binoy Mathew is the Program Manager at the Voluntary Health Association of India who positively advocates the amendment, as the increasing demand for streaming services during the pandemic has led to displaying students in school uniform smoking tobacco quite frequently. He believes that this amendment, once issued, will bring a huge change in the online curated content.

Google searches for the ‘COTPA (Cigarettes and Other Tobacco Products Act, 2003’ reveal that the act was enforced to have a check on the use of tobacco. It bans the direct and indirect advertisement of tobacco products and discourages its active users. This Act benefits the citizens of India in terms of reducing the damaging effects of tobacco and imposing a restriction on its use.

Thus, the intention of these amendments is to set an example to the world that India can be a world leader in terms of tobacco regulations. With these steps taken, India has made sure to discourage and diminish the use of tobacco products and thus, protect the citizens of the nation from hazardous health conditions.