Khushhali Microfinance Bank Limited has partnered with HBL Konnect to offer convenient payment options to its customers across Pakistan. This agreement demonstrates KMBL’s commitment to embracing the digital payments industry and enhancing its infrastructure to improve customer experience.
Through this partnership, Khushhali Bank customers will be able to make their payments through HBL Konnect’s branchless banking and agents network. This will enable customers to conveniently make payments throughout the country, regardless of their location.
KMBL, a well-established banking institution with a significant customer base in rural areas, has been actively digitizing its operations in recent years. It has partnered with JazzCash, EasyPaisa, and OmniPay, while also offering internet and mobile banking services. By leveraging digital solutions, KMBL aims to streamline its banking services and ensure the smooth continuity of operations as it scales up.
Aftab Alam, Chief Business Officer of KMBL, expressed the bank’s commitment to enhancing its banking model with digital services. He highlighted the importance of reducing footfall in branches and integrating automated, digital solutions to improve accessibility and transparency for both the bank and its customers.
Hammad Haider, Head of Operations and Chief Digital Officer at KMBL, emphasized the bank’s focus on digital integration to enhance banking services and promote financial inclusion across the country. He stated that this partnership with HBL Konnect is a step towards achieving these goals and enables the identification and empowerment of the hardest-to-reach customers.
Agha Israr Ahmed, National Sales Head of HBL, acknowledged the value of the partnership between KMBL and HBL Konnect. He mentioned the possibility of exploring additional opportunities and service offerings in the future, such as loan disbursements through the integration of digitized systems. By working together, the banks aim to provide seamless financial services to customers, while also expanding their customer base in urban centers.
Overall, this partnership between Khushhali Microfinance Bank Limited and HBL Konnect marks a significant milestone in the digital transformation of the banking industry in Pakistan. It demonstrates the banks’ commitment to leveraging digital solutions for enhanced customer convenience and accessibility. With the integration of digital services, they aim to serve a broader range of customers and drive financial inclusion across the country.
