UST, a leading digital transformation solutions company, and Hyro, the leader in responsible conversational artificial intelligence (AI) for healthcare, have announced a collaboration to revolutionize healthcare contact centers. The partnership aims to enhance UST ContineoHealth’s patient-centric digital offerings by integrating Hyro’s omnichannel conversational AI platform within their existing contact center setup. This joint offering will streamline contact center operations, automate routine tasks, and improve the overall patient and staff experience. It will also enable healthcare organizations to leverage AI responsibly and strengthen public trust in its use within the healthcare sector. Hyro’s advanced solutions have already benefited clients such as Intermountain Healthcare, Baptist Health, and Novant Health. UST, with its focus on technology, people, and purpose, collaborates with clients to identify challenges and develop disruptive solutions that drive measurable value.
Hyro and UST Partner to Revolutionize Healthcare Contact Centers
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