HDFC Life, one of India’s largest life insurers, has introduced an easy claim submission process for family members/nominees of the Company’s policyholders who died in the Balasore train accident. To submit a claim, the nominee only needs to provide two documents: proof of death issued by the local government, police, or hospital and the nominee’s identification proof, including their address and bank details. In the event of any confusion, HDFC Life has a call centre number, email, or any of its branch offices to contact for support. Vineet Arora, Chief Operating Officer, HDFC Life, expressed condolences for the lives lost and offered HDFC Life’s assistance via prompt support service to affected families.
HDFC Life is a joint venture between HDFC Ltd. and abrdn (Mauritius Holdings) 2006 Limited, a global investment company. Established in 2000, HDFC Life is a listed, long-term life insurance solutions provider in India, offering individual and group insurance solutions that meet various customer needs such as protection, pension, savings, investment, annuity, and health. HDFC Life has more than 60 products catering to diverse customer needs. It enjoys a wide reach through branches and several new tie-ups, partnerships, and distribution partnerships with over 300 banks, NBFCs, MFIs, SFBs, brokers, and ecosystem partners. It also maintains a strong base of financial consultants.
The easy claim submission process designed by HDFC Life aims to alleviate the burden on the families of policyholders who died in the Balasore train accident. By simplifying the process, HDFC Life is providing much-needed support and assistance to affected families, while making it convenient and easy to claim the benefits of their insurance covers.