Nearly all of the 15,000 registered complaints of Hajj pilgrims have been resolved under the supervision of Minister for Religious and Interfaith Harmony, Senator Talha Mahmood. The complaints were directly referred to him through the complaint portal.
In a video message, the Minister addressed the complaints concerning private Hajj group organizers. He assured the public that he would personally look into the matter. In cases where serious complaints are found against a Hajj group organizer, they will be blacklisted, leading to the abolishment of their Hajj quota.
Senator Talha Mahmood was in Makkah to supervise Hajj arrangements and also performed Umrah. He prayed for the peace and prosperity of Pakistan.
The Minister’s statement comes as a relief to Hajj pilgrims who may have otherwise been left with unresolved complaints. It also emphasizes the importance of an efficient and effective system that can resolve complaints in a timely manner.
This announcement is likely to have a positive impact on the reputation of the Minister and the government. It also shows a level of commitment to protecting the rights of Hajj pilgrims and ensuring a smooth, hassle-free experience for them.
Overall, this news is an important development for the Hajj pilgrimage industry and may encourage more people to go on Hajj in the future.
