In late November, a significant number of Google Drive users experienced a distressing issue—their files were mysteriously disappearing. Countless individuals logged into their accounts only to find months or even years’ worth of data missing. Although older file versions would occasionally remain, the latest iterations were nowhere to be found. The erased files left no trace, and even the trash bin provided no solace.
After careful investigation, Google has finally unveiled a potential fix to alleviate the distress caused by this bug. The issue specifically affected users of Google Drive for desktop, versions 84.0.0.0-84.0.4.0. While the exact cause of the deletion remains unknown, the consequences were undeniable—vanished files without a single clue. Affected users had no choice but to face the disheartening realization that their Drive had reverted to a state from months or even years before.
Fortunately, an optimistic turn of events has arrived in the form of a recovery tool developed by Google. This tool holds the promise of restoring the lost files and easing the worries of affected users. To benefit from this lifesaver, individuals must ensure they have downloaded the latest version of Google Drive for desktop (85.0.13.0), which will include the recovery tool. Once the download is complete, launching the Drive app and holding the shift key while clicking on settings is the key to accessing the tool. From there, selecting the Recover from Backups option holds the potential to undo the losses caused by the bug.
In the event of any complications, it is crucial to provide feedback through the Drive for desktop app. Users are advised to add the hashtag #DFD84 to their feedback and ensure that the send diagnostics option is selected. These steps will enable Google to gather necessary information about any persisting issues and address them accordingly.
For those who possess a preference for specific file locations, Google has thoughtfully included a command line interface version of the recovery tool. This ensures a customized approach to file recovery. However, should users find that the recovery tool falls short of expectations, Google suggests utilizing alternative measures such as Windows Backup or macOS Time Machine. By restoring their machines to a point in time before the Drive files were lost, affected users can potentially regain their vanished data.
As Google introduces its recovery tool, it provides a glimmer of hope for those who have experienced the distress of lost files. With the correct version of Google Drive for desktop and a few simple steps, users can now embark on the journey to recovering their precious data. The road to restoration is marked by careful feedback and, if necessary, exploring additional recovery options. Google’s ultimate aim is to alleviate the concerns and frustrations of affected users while maintaining its commitment to ensuring data integrity on its platforms.
In conclusion, Google has responded swiftly and effectively to the bug that caused widespread file deletions on Google Drive for desktop. The implementation of a dedicated recovery tool brings hope to those who have lost irreplaceable files. By adhering to the outlined steps and utilizing the available resources, affected users can strive to retrieve their cherished data. The road to recovery may be challenging, but with Google’s assistance, it is certainly possible to reclaim what was once lost.
