Amazon has recently issued a warning to its users about scammers who are targeting accounts in an attempt to steal personal data, including user names, passwords, and payment details. The e-commerce giant has released fresh advice on how to stay safe and avoid falling victim to these cyber crooks.
One of the tactics used by scammers is making unexpected calls, sending texts or emails to users, often referring to a costly membership fee or an issue with their Amazon Prime plan. They create a sense of urgency and scare users into thinking their account is in trouble, prompting them to provide payment information to reinstate their account. However, Amazon has made it clear that it will never ask for payment information over the phone. To stay safe, users are advised to hang up immediately if they receive such calls and check the status of their Amazon account through the official app or website.
Another method scammers employ is sending alarming emails, claiming that the user’s account is about to be suspended or deleted. These emails often contain fake links asking users to verify their accounts, which leads to their passwords and personal details falling into the hands of hackers. To avoid falling for such tactics, users are advised not to disclose their password or verify sensitive personal information over the phone or on any website other than Amazon.co.uk. They are also encouraged to think twice before providing account data or clicking on any links if they receive suspicious correspondence from Amazon.
In light of these scams, Amazon has shared some top tips to help users avoid becoming victims. First and foremost, users should always go through the Amazon mobile app or website for customer service, tech support, or making changes to their account. This ensures that they are using Amazon-owned channels and reduces the risk of interacting with scammers. It is also crucial to be wary of false urgency created by scammers and not to be persuaded into taking immediate action. Amazon will never ask for payment information, including gift cards, over the phone, so users should never make any payments in this manner. Additionally, users are advised to verify links before clicking on them. Legitimate Amazon websites should contain amazon.co.uk or amazon.co.uk/support, and users should go directly to the official website for any assistance with Amazon devices/services, orders, or account changes.
By following these precautions, Amazon users can protect themselves from falling victim to scammers and safeguard their personal data. It is crucial to stay vigilant and be cautious when dealing with any unexpected or suspicious communications. Amazon’s advice serves as a reminder to prioritize safety while enjoying the convenience and benefits of online shopping.
