AI to Assist, Not Replace, Majority of Jobs; Clerical Workers Face Highest Automation Risk
A recent UN report reveals that while artificial intelligence (AI) is not likely to take over jobs entirely, it will play a vital role in automating specific tasks. The study, conducted by the UN’s International Labor Organization (ILO), emphasizes that AI will mostly complement rather than substitute human labor.
The report explains that generative AI possesses the capability to generate text, images, sounds, and other data, which can aid in completing or enhancing certain duties. Consequently, AI’s most significant impact is expected to be in augmenting human work rather than replacing it, says the ILO.
According to the calculations by the ILO, high-income countries face a potential automation risk of 5.5% of jobs from generative AI, compared to only 0.4% in low-income countries. The report further highlights that clerical work is particularly vulnerable to automation, with a quarter of tasks in clerical roles being highly exposed to potential automation.
Clerical workers, particularly women in wealthier countries, are likely to be most affected by this automation trend. In light of these findings, the ILO urges policymakers to focus on harnessing policies that address the technological changes looming ahead.
It is important to note that the UN study serves as a call to action rather than a calming reassurance. The report underscores the need for policymakers to proactively respond to the technological advancements brought by AI.
As automation becomes more prevalent, it is crucial to strike a balance between leveraging the benefits of AI while ensuring the protection and support of affected workers. By embracing AI as an assistive tool, organizations can enhance productivity and efficiency, while at the same time prioritize reskilling and upskilling programs to ensure workers are prepared for the evolving work landscape.
Experts suggest that rather than fearing job displacement, individuals should focus on developing skills that are complementary to AI technologies. By doing so, workers can adapt and thrive in an environment where collaboration between humans and AI becomes the norm.
In conclusion, while AI presents opportunities for increased automation in certain job functions, it is crucial to recognize that the technology is primarily aimed at augmenting human work. Policymakers and organizations must work together to navigate this shift, ensuring that jobs are transformed rather than replaced, and that workers are equipped with the necessary skills to thrive in an AI-enabled future.
