Today’s businesses need to make customer experience their number one priority in order to stay competitive. To bring together customer experience (CX) professionals, experts, and thought leaders from India, the sixth edition of the Global CX Summit is set to take place on 6th July 2023 in Mumbai. This distinguished summit is an excellent platform for businesses to learn how to create captivating and immersive customer experiences.
At this event, industry experts and representatives from major companies, such as TataCLiQ, IIFL Securities, Bajaj Allianz General Insurance, Axis Bank, CoinDCX, Shaadi.com, Reliance Retail, and Tata Starbucks India, will be present to share their insights and experiences. The topics of discussion will include crafting an all-encompassing CX strategy, using digital tools such as websites and chatbots to enhance convenience and services, leveraging emerging technologies to provide immersive experiences, and leveraging AI in the contact center for efficient customer services.
The visitors of this Global CX Summit can be CX Heads, Customer Relatons Heads, Customer Service Heads, Customer Loyalty Heads, Customer Operations Heads, Heads of Product Development and Innovation from different industries such as Manufacturing Industries, BFSI, Retail & E-commerce, Hospitality, Travel & Tourism, Aviation, Telecom, Healthcare, Entertainment and E-gaming.
The Global CX Summit is being organized by Exito, a global B2B business events company. Founded in 2009, Exito specializes in crafting bespoke solutions and contexts by designing platforms that create new business opportunities for its customers across concepts and industries. With a team of creative and young professionals, Exito employs creative strategies to ensure success and perfection in its ventures.
With this Global CX Summit, Exito helps businesses to further develop a comprehensive and effective CX strategy that will enable them to stay ahead of their competition. As the focus of the event will be on customer-centricity, this is an ideal platform for CX professionals to gain valuable knowledge about the industry trends and innovative strategies that they can employ to provide an unmatched customer experience.
