Daimler Vans, the well-known manufacturer of Mercedes-Benz and Freightliner vans, has announced a recall of approximately 20,500 of its vehicles. The recall affects model year 2021-2022 Mercedes-Benz Metris, Sprinter, and 2021 Freightliner Sprinter vans.
The reason behind the recall is a potential fuel pump malfunction. There is a risk of the fuel pump shutting down, which could lead to a loss of drive power. This loss of power could pose a significant danger to drivers and increase the risk of a crash.
To address this issue, Daimler Vans USA (DVUSA) has taken the proactive step of offering a free replacement of the fuel pump to affected owners. This measure is aimed at ensuring the safety of the drivers and mitigating the risk posed by the faulty fuel pump.
DVUSA plans to send letters to owners notifying them of the recall on July 28, 2023. If you own one of the affected vehicles and have any concerns or questions, you can contact DVUSA customer service at (877) 762-8267. Make sure to mention DVUSA’s recall number, which is 4790205.
The safety and well-being of customers is of utmost importance to Daimler Vans, and they are committed to resolving this issue as quickly and efficiently as possible. Therefore, if you receive a recall letter, it is crucial to take action promptly and visit an authorized dealer to have the faulty fuel pump replaced.
In conclusion, Daimler Vans is issuing a recall for approximately 20,500 vehicles due to a possible fuel pump shutdown. This recall affects model year 2021-2022 Mercedes-Benz Metris, Sprinter, and 2021 Freightliner Sprinter vans. Owners will receive notification letters, and DVUSA will replace the faulty fuel pump free of charge. If you own one of the affected vehicles, make sure to contact DVUSA customer service for further assistance. Ensuring the safety of drivers is the top priority for Daimler Vans, and they encourage all affected owners to take immediate action to address this issue.