OpenAI’s language model, ChatGPT-4, has achieved a significant milestone by surpassing the average human adult’s emotional intelligence (EQ) score, according to a study conducted by the non-profit organization Psychometrica. This achievement raises both excitement and concerns about the potential of AI to mimic emotional response.
In the standardized EQ test, ChatGPT-4 scored an impressive overall 117, outperforming the normalized average score of 100 for the adult population. The model’s performance is particularly noteworthy in the dimensions of self-awareness, self-management, social awareness, self-motivation, and relationship management. With scores of 105, 122, 123, 117, and 116 respectively, ChatGPT-4 showcases its strong ability to understand and navigate social situations.
Psychometrica conducted this preliminary investigation to evaluate the potential of advanced AI models like ChatGPT-4 in appropriately responding to users on sensitive topics involving emotional understanding. As AI becomes increasingly integrated into advising on personal life, career, and academic decisions, evaluating their applied Emotional Intelligence becomes crucial. This research holds potential implications for users seeking advice on mental health issues.
It should be noted that while ChatGPT-4 can interpret and respond to emotional prompts, it does not experience genuine emotional states. While the model demonstrates a high degree of apparent Emotional Intelligence, Psychometrica urges caution when relying on its output. The appearance of emotional understanding or connection may entice users into inappropriately trusting the model’s responses.
OpenAI, an artificial intelligence research lab, aims to ensure that artificial general intelligence (AGI) benefits humanity as a whole. OpenAI’s GPT AI model and ChatGPT product have led the way in AI development.
Psychometrica, a non-profit organization specializing in psychometric testing and peer-to-peer support groups, utilizes standardized tests, including IQ tests, EQ tests, and personality tests, for educational guidance, professional development, relationship improvement, and research.
The study’s summary, including the full ChatGPT EQ study, can be accessed on the Psychometrica website.
This achievement by ChatGPT-4 signifies a significant leap forward in AI’s ability to understand and respond to human emotions. However, it raises concerns about the potential repercussions of relying too heavily on AI for emotional support and decision-making. While AI can assist and provide guidance, it is essential to remember that human judgment and genuine emotional connection cannot be replaced by technology.
