A US banking giant fired more than a dozen employees for simulating keyboard activity, highlighting a battle within productivity-obsessed corporate America to tame a culture of faking work with gizmos such as mouse jigglers.
The sackings by Wells Fargo come as employers use sophisticated tools on company-issued devices to monitor productivity in the age of hybrid work that took off after the Covid-19 pandemic.
Some workers seek to outsmart them with tools such as mouse movers — which simulate cursor movement, preventing their devices from going into sleep mode and making them appear active when they may actually be getting a power nap or doing laundry.
The cat-and-mouse game has spurred a wider debate in corporate America about whether screentime and the click-clacking of keyboards are effective yardsticks to measure productivity amid a boom in remote work.
The Well Fargo workers were dismissed last month following a probe of allegations involving simulation of keyboard activity creating impression of active work, suggesting a shift in the way productivity is monitored in the modern workplace.
Wells Fargo’s decision underscores the challenges faced by employees and employers alike in navigating the evolving landscape of remote work, surveillance tools, and the balance between trusting employees and monitoring their activities.
As the debate on productivity and surveillance continues, it remains to be seen how companies will adapt their practices to ensure a fair and efficient work environment for all parties involved.