Gurugram-based logistics solutions provider, Ecom Express Limited, has unveiled Bulls.ai, India’s first AI-based address correction platform. The innovative system aims to simplify address-related challenges faced during the delivery of e-commerce parcels across the country, particularly in small towns and cities. Leveraging the vast data of nearly 2 billion parcels delivered since its inception, Bulls.ai aims to enhance last-mile logistics and revolutionize the potential of the Indian e-commerce industry.
The platform addresses common issues faced by the logistics and e-commerce sectors, such as the reliance on landmarks up to 1.5 km away for 80% of addresses, leading to geolocation hurdles and an average deviation of approximately 500 meters between the written address and the doorstep. Bulls.ai aims to improve operational accuracy by correcting, standardizing, and predicting geo-coordinates for addresses across India, including not only metro and tier-1 cities but also the hinterlands of tier-2 cities and beyond, where address quality tends to be inferior.
The implementation of Bulls.ai is expected to significantly enhance delivery quality by up to 60% and improve operational efficiency while reducing logistics costs by up to 30%. Amit Choudhary, Chief Product and Technology Officer at Ecom Express, expressed pride in the development, describing Bulls.ai as a fundamental capability required in large-scale e-commerce logistics.
Ecom Express’s launch of Bulls.ai demonstrates the company’s continued commitment to leveraging technology to deliver superior logistics services and provide an unparalleled customer experience. The company’s investment in cutting-edge AI technologies, such as Generative Pre-trained Transformers (GPT), exemplifies its dedication to remaining at the forefront of technological advancements.
As a first-of-its-kind offering, Ecom Express plans to open the API of Bulls.ai to its customers for the validation of user addresses. Customers with Ecom Express accounts will gain automatic access to the platform when the Bulls.ai API becomes available. This move further reinforces Ecom Express’s objective to streamline address-related challenges in the e-commerce sector.
Ecom Express Limited is a leading end-to-end technology-enabled logistics solutions provider for the Indian retail and e-commerce industry. With a presence in all 28 states of India and coverage in over 2,700 towns across 27,000 PIN codes, Ecom Express serves more than 1 lakh online sellers and has delivered nearly 1.6 billion shipments. The company boasts robust technology, AI/ML capabilities, and data science expertise that support its proprietary tech-stack and dedicated supply chain environment, ensuring a reliable customer experience.
For further information about Ecom Express, please visit their website: https://ecomexpress.in/
