The contract for KeolisAmey Metrolink Ltd to operate and maintain Greater Manchester’s Metrolink light rail network has been extended until July 2027. The KAM joint venture has been running the 103 km Metrolink network since July 2017, replacing separate contracts with RATP Dev and MPact-Thales. The extension from July 2024 will focus on improved operational performance, including investments in technology, enhanced social impact ambitions, and additional frontline staff to combat fare evasion and antisocial behavior.
Alistair Gordon, CEO for the UK, Middle East & India at Keolis, expressed excitement about building on Metrolink’s successes over the past seven years. He emphasized the joint venture’s readiness to meet the clear objectives set by Transport for Greater Manchester (TfGM) for further improvements during the extension period.
The extension of the operating contract comes as a welcome development for commuters and residents in Greater Manchester. The Metrolink light rail network serves as a vital transportation link, spanning 103 km and connecting various neighborhoods within the region. Since its inception in July 2017, the KAM joint venture, formed by Keolis and Amey, has been at the helm of operating and maintaining this crucial network.
Initially awarded a seven-year contract with a provision for extension up to 10 years, the KAM joint venture has proven its capabilities in overseeing the Metrolink network. With the contract now extended until July 2027, KeolisAmey Metrolink Ltd will continue its responsibility of providing reliable and efficient services to the people of Greater Manchester.
Transport for Greater Manchester has outlined its vision for the extension period, placing increased emphasis on operational performance. Recognizing the importance of integrating latest technology advancements, the planned improvements include investment in the latest technological developments. This move is expected to further enhance the efficiency of the Metrolink network, leading to a better overall experience for passengers.
Moreover, the extended contract will see refreshed social impact ambitions, highlighting the commitment to creating a positive influence on the local community. KeolisAmey Metrolink Ltd aims to work closely with TfGM to achieve these objectives and contribute to the well-being of Greater Manchester.
In addition to technology investments and social impact enhancements, the extension period will focus on addressing prevalent issues such as fare evasion and antisocial behavior. To tackle these challenges effectively, the contract provides for the provision of more frontline staff dedicated to ensuring a safe and secure environment for passengers.
Alistair Gordon, the CEO for the UK, Middle East & India at Keolis, expressed the joint venture’s enthusiasm for the extension. Gordon acknowledged the successes achieved during the past seven years and conveyed the readiness to undertake the objectives outlined by TfGM for further improvements. By maintaining a strong emphasis on operational performance and leveraging the expertise gained through operating the Metrolink network, KeolisAmey Metrolink Ltd aims to continually enhance the transportation experience in Greater Manchester.
With the contract extension in place, commuters and residents can look forward to a future of improved Metrolink services. The planned investments in technology, refreshed social impact ambitions, and bolstering frontline staff will undoubtedly contribute to a more efficient, reliable, and passenger-centric light rail network.
As the contract extension comes into effect, the partnership between Transport for Greater Manchester and KeolisAmey Metrolink Ltd will continue to evolve. Through collaborative efforts, they strive to create a seamless public transportation system that not only meets the needs of the community but also plays a pivotal role in the region’s sustainable development.
The extension of the operating contract for the Greater Manchester Metrolink network marks a significant milestone in the ongoing journey towards a more connected and accessible transportation system. With the commitment to operational performance, social impact, and passenger safety, KeolisAmey Metrolink Ltd is well-positioned to deliver an enhanced Metrolink experience for the people of Greater Manchester.
