N Brown Group has announced the appointment of Clare Empson as the new director of supply chain, effective January 15, 2024. Empson, who brings with her 25 years of experience in the retail sector, will report directly to N Brown’s Group CEO, Steve Johnson.
Empson’s appointment aligns with the company’s succession plans for the current director of supply chain, Phil Barnes, who announced his retirement last year. As the director of supply chain, Empson will join the N Brown executive board and will be responsible for various aspects, including operations, distribution, workplace, engineering and facilities, health and safety, supply chain MI, solutions, and logistics transformation.
Explaining the significance of Empson’s appointment, CEO Steve Johnson stated, I’m delighted to be strengthening our senior team with Clare’s appointment. Clare joins at an exciting time in our transformation and her expertise will help us further deliver a first-class customer service proposition.
Empson expressed her enthusiasm for the new role, stating, As the director of supply chain, I’m looking forward to playing a part in ensuring that N Brown’s customers receive an outstanding end-to-end shopping experience. Her primary focus will be on enhancing the customer journey and ensuring exceptional customer service through efficient supply chain operations.
Clare Empson most recently served as the director of operations at Ted Baker, where she held various senior roles within the retail and transformation departments. Her extensive experience in leading global retail operations positions her well for her new role at N Brown.
The appointment of Clare Empson as the director of supply chain reflects N Brown Group’s commitment to strengthening its leadership team and enhancing the overall customer experience. Empson’s expertise and experience are expected to drive operational excellence and contribute to the company’s ongoing transformation efforts.
