The Bangalore Electricity Supply Company Limited (BESCOM) issued a clarification on Monday regarding the glitches in electricity bills of consumers and assured that the issue will be resolved within two days. According to BESCOM, online apps are showing negative amounts since June bills served to consumers are yet to be updated in the system. Consumers can enter the amount mentioned in the physical copy of the bills and make their payments wherever the amount is not reflecting. BESCOM stated that if consumers find any discrepancies in their physical bill, the issue will be rectified immediately. The billing system will be updated without any glitches from July onwards. Consumers can approach their nearest sub-division office or call the call centre 1912 if they face any difficulties. The clarification comes after many consumers complained about glitches in their electricity bills.
BESCOM Provides Solution to Karnataka Electricity Bill Glitches Within 48 Hours
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