BetMakers Introduces Monitoring Solution
BetMakers Technology Group (BetMakers) has unveiled OneWatchTM, a groundbreaking wagering terminal monitoring and analytics tool that aims to revolutionize support operations for wagering terminals. With its advanced features, OneWatchTM is designed to shift terminal maintenance and support services from manual and reactive to smart and proactive.
OneWatchTM offers BetMakers and its Global Tote division a powerful solution for proactive terminal management and support. The key features of OneWatchTM include a centralized monitoring system through a consolidated dashboard, real-time status indicators and alerts, and historical data for analysis and decision-making. The solution also integrates with third-party automation tools, providing a comprehensive and efficient monitoring experience.
Global Tote’s own operations teams will utilize OneWatchTM to manage the BetLine Series wagering terminals deployed across the United States for racetrack and off-track betting operators. Additionally, OneWatchTM will provide Global Tote clients with valuable insights into their BetLine terminals, offering a centralized dashboard and historical information for reporting and analysis. The solution is also available to clients who own their BetLine terminals, empowering them to implement proactive service measures and enhance customer satisfaction.
Karl Begg, Chief Technology Officer of BetMakers Technology Group, expressed the company’s commitment to simplifying betting and improving the wagering experience. Begg stated, One of the key goals of our BetLine Series was to ensure that every aspect of wagering terminal service could be centrally monitored and analyzed. OneWatchTM achieves this by providing support teams with comprehensive oversight of critical wagering terminal systems, ensuring nothing escapes attention.
BetMakers aims to transform the global racing industry and enhance the betting experience. The introduction of the BetLine Series wagering terminals and the OneWatchTM Terminal monitoring solution reflects the company’s investment in cutting-edge technologies and services that support this commitment.
The rollout of the OneWatchTM terminal monitoring solution is scheduled for Q1 of 2024 and will be initially implemented within BetMakers’ Global Tote operations. Clients of the BetLine Series can look forward to accessing this innovative solution in the near future.
To learn more about OneWatchTM and its features, interested parties can visit www.global.racing/onewatch. Additionally, attendees of the Global Symposium on Racing, held in Tucson, Ariz. from December 4-6, will have the opportunity to view a live demo of the OneWatchTM dashboard at the BetMakers Technology Group exhibit.
BetMakers Technology Group, renowned for providing technology and service solutions that simplify betting, offers licensed bookmakers, pari-mutuel wagering operators, and racing bodies worldwide access to advanced tools and services through its Global Betting Services, Global Tote, and Global Racing Network business lines. For more information, please visit www.betmakers.com.
Global Tote, a subsidiary of BetMakers, stands as a global leader in pari-mutuel (tote) wagering technologies and services. With a presence in more than 35 countries, Global Tote spearheads innovation in pari-mutuel wagering, global commingling, and wagering device solutions. Their focus on integrity and commitment to advancing the racing industry have solidified Global Tote as a trailblazer in the field. Visit www.GlobalTote.com for additional details.
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