Romanian chatbot maker DRUID has secured $30 million in Series B funding to expand its global reach and enhance integration with chatbots. The funding round, led by US venture capital firm TQ Ventures, values DRUID at approximately $100 million. Existing investors including Hoxton Ventures, Karma Ventures, and Gapminder also participated in the round. DRUID’s platform enables companies to build and design chatbots that can be seamlessly integrated into their existing technology systems.
The company has already gained traction with major organizations such as Liberty Global, Texas Children’s Hospital, the NHS, Auchan, Société Générale, BNP Paribas, and Axa. DRUID’s chatbots offer a range of applications, from handling customer inquiries about orders and returns at e-commerce stores to assisting with triage and pre-diagnosis processes, appointment booking, and test result checks at healthcare facilities. The chatbots can also be utilized by employees to streamline administrative and operational tasks.
Founded in Romania in 2018, DRUID now has its headquarters in London, with additional offices in Austin, Bucharest, and Melbourne. The company has a workforce of 150 employees worldwide. Notably, DRUID has attracted former employees of successful Romanian tech companies, including TotalSoft and UiPath, in key strategic and advisory roles.
With the recent funding, DRUID aims to expand its global outreach while focusing on strengthening its presence in the US, which currently accounts for 60% of its revenue. Additionally, the company plans to enhance its natural language processing engine and explore the potential of generative AI.
The chatbot market is saturated with various offerings, and DRUID sets itself apart with its holistic approach and seamless integration with existing tech stacks, such as customer relationship management systems. The company believes its unique value proposition will continue to attract clients seeking efficient and effective chatbot solutions.
DRUID’s latest funding round reflects the growing interest in Romanian startups aiming to emulate the success of companies like UiPath. Investors from around the world are eager to support the next wave of innovative solutions that can simplify and accelerate operations for large enterprises.
In conclusion, DRUID’s successful Series B funding round will enable the company to expand its global reach, strengthen its position in the US market, and enhance its chatbot integration capabilities. With its proven track record and unique value proposition, DRUID is well-positioned to meet the increasing demand for efficient and effective chatbot solutions in various industries.
